Automated lettings platform launches tenant-facing app

PlanetRent, the automated lettings platform, is launching a tenant app to give renters greater transparency at the click of a button.

The software has been developed in-house by residential property consultancy Ringley Group, which has invested over £2 million in creating a suite of technological products for the residential market.

Through the PlanetRent app, tenants will be able to access important documents such as their tenancy agreement, gas safety certificate and inventory checklist.

Users will also be able to log repairs and maintenance requests directly though the app rather than having to call or email their agent or landlord, streamlining the process for all parties.

What’s more, the app will directly notify the tenant when any maintenance or repairs have been completed, and all documents can be accessed at the click of a button.

Other features include the ability to access floorplans and utility references.

Designed to simplify the lettings process and reduce costs, PlanetRent connects agents, landlords, tenants, contractors, accountants and any site staff each through their own portal to access the data they need.

Ringley originally brought forward the launch of PlanetRent to help landlords and agents cope with social distancing measures introduced by the government in response to coronavirus.

Mary-Anne Bowring, group managing director at Ringley and creator of PlanetRent, says: “Having launched PlanetRent earlier this year, we’re now delighted to bring our tenant-facing app to market, enabling renters to access their portal directly from their smartphone, meaning they can do everything from requesting repairs to accessing key documents such as their tenancy agreement while on the move with a simple touch of a button.”

“With another lockdown or further social distancing restrictions imminent, the ability to work remotely and seamlessly while minimising human contact will be crucial and PlanetRent will help landlords, agents, contractors and tenants do exactly that.”