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Missing inventory items could be costing tenants, AIIC warns

Tenants across Britain could be losing thousands of pounds due to incomplete inventories, the Association of Independent Inventory Clerks (AIIC) has claimed. Items detailed in the property inventory which have subsequently gone missing could be costing tenants dear. 

With student tenancies coming to an end over the next couple of weeks, the AIIC is calling on tenants, landlords and letting agents to pay extra attention to inventories as tenant turnover season begins. 

The AIIC pointed to recent research conducted by removal firm Kiwi Movers. The study found that 52% of tenants had experienced issues with their landlord when it came to the return of their deposit.  The most popular reasons for lost deposits were: items missing from the inventory, minor repairs, cleaning and unpaid bills.

“Tenants should be issued with a copy of the inventory at the beginning of the tenancy and I urge them all to double check all the items listed at that time and to ensure that all items remain in the property, in good condition, when moving out,” Pat Barber, chair of the AIIC, said. 

“If there is something missing it can often be cheaper for the tenant to replace it rather than for the landlord or agent to do so.”

She added that it’s important for letting agents and landlords to go through the inventory “fairly and thoroughly” when conducting the check-out process. To ensure impartiality, Barber advises that the services of an independent inventory clerk should be used. 

“If both sides of the rental transaction hold up their side of the bargain, the amount of deposit disputes can be kept to a minimum this summer,” she concluded.

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